Returns and Cancellation Policy
1.Returns request will be entertained within 48 hours of goods delivery. Only, in the case of manufacturing defects, replacement requests up to a period of 15 days will be entertained.
2.In case of a return request is placed within 48 hours of goods delivery, where the buyer is not satisfied with the product quality, the goods can be returned back to Squirrelseva by the buyer or through reverse shipment option of Squirrelseva. Option of Money refund / credit note is available as per buyer’s choice in this case.
3.In case of manufacturing defects, goods can be replaced if request is placed within 15 days from the date of delivery. For defects, Squirrelseva will send replacement with the next order. Only in case goods are not available for replacement, a credit note will be issued which can be used against the next order. Refunds will not be given in this case.
4.Returns made for unnecessary reasons will affect customer’s ratings on Squirrelseva. Delivery of the goods, ordered by a repeat customer, will depend on the sole discretion of Squirrelseva based on the risk assessment or the past transaction history of the buyer.